Privacy Policy

At CatComfortShop, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website and use our services. By using CatComfortShop, you agree to the practices described below.

1. Information We Collect

We collect information to provide better services and improve your experience. Types of information we collect include:

Personal Information: such as your name, email address, mailing address, phone number, and payment details when you make a purchase or contact us.
Usage Data: including your IP address, browser type, pages visited, time spent on the site, and other technical data collected automatically through cookies and tracking technologies.

2. How We Use Your Information

We use your data to:

Process and fulfill your orders.
Communicate with you about your purchases, inquiries, or updates.
Personalize your experience on our site.
Improve our website, products, and services.
Send promotional emails and newsletters (you can unsubscribe anytime).
Comply with legal obligations and prevent fraud.

3. Cookies & Tracking Technologies

CatComfortShop uses cookies and similar technologies to enhance your browsing experience. Cookies help us remember your preferences, analyze site traffic, and deliver relevant content.

You can control or disable cookies through your browser settings; however, disabling cookies may affect some features of our website.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your data with:

Trusted service providers who assist us with operations (e.g., payment processors, shipping companies).
Law enforcement or regulatory authorities if required by law or to protect our rights.

We ensure that any third parties handling your data agree to keep it confidential and secure.

5. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no online transmission or storage method is 100% secure, so we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the right to:

Access the personal data we hold about you.
Request correction or deletion of your personal information.
Object to or restrict certain data processing activities.
Withdraw consent where applicable.

To exercise your rights, please contact us via our Contact Us page.

7. Children’s Privacy

Our website is not intended for children under 13 years old. We do not knowingly collect personal information from children. If we learn that a child under 13 has provided us with personal data, we will take steps to delete it.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted here with a new “Last Updated” date. Please review it periodically to stay informed.